We are currently seeking an energetic and experienced Bar Supervisor who has the ability to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care. This role comes at a very exciting time for the hotel, you will have the opportunity to be part of the team instrumental in delivering the business plan. The Bar Supervisor will report to the F&B Manager, overseeing all Bar and Conference facilities on site, responsible for creating an exceptional food and beverage experience for our patrons and guests in line with our five-star standards, with specific responsibility for event delivery. Able to forecast, plan and support all bar orders, staff and finance. The ideal Bar Supervisor will have experience in both premium independent hotels and high-quality restaurants. As part of the management team, you will have experience leading and support with training a large team using SOP manuals and your industry knowledge. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. There are great opportunities working for 12.18. if you are looking for a role where you have a varied working pattern and a great opportunity for amazing career progression.
Where Will You Be Working?
SCHLOSS Roxburghe is an exceptional country house estate with a Championship Golf Course and a range of outdoor activities, nestled in the beautiful Scottish Borders but little more than an hour's drive from both Edinburgh and Newcastle. The elegant property includes 20 bedrooms and suites, many of which are located within the historic house. Cuisine is top quality and varied, with an emphasis on fresh, home-grown produce. There are numerous cosy bars with roaring log fires for leisurely drinks, and the Spa, set to open in the near future, promises to be a first-class wellbeing destination.
Formerly owned by the Duke of Roxburghe, the hotel, golf club and grounds have been acquired by the 12.18. Group. Our aim is to enhance this charming country hotel with an extensive refurbishment, building a separate extension to feature 58 additional rooms as well as a luxurious spa and a state-of-the-art meeting space. In addition, 60 lodges will be built on the surrounding estate that will allow the new SCHLOSS Roxburghe to extend its room inventory further to holiday-makers.
What Are We Looking For?
• Immaculate personal presentation and excellent interpersonal skills. • Experience in a comparable position in a 5 * hotel desirable. • Experience in quality restaurant & banqueting operations. • Flexibility in terms of other departmental support. • Passion for delivering exceptional guest service. • Meticulous eye for detail and exceptional planning and organisation skills. • Self-directed and proactive. • Work well with other employees, including chefs and dining staff. • Manage time efficiently. • Excellent communication, influencing and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels • Able to lead and train the staff with a positive “can do” attitude • Ability to multitask and work in a busy, fast paced and dynamic environment • Ability to take initiative and a practical approach to problem solving • Positive and flexible approach to work (weekend, evening and night time work will be required) • Passionate about customer service and the food and drinks industry • Good finance & micros knowledge. • Detail-oriented – accurate data entry, strong oral and written communication
The Bigger Picture
So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Thank you for your inquiry. You will receive our answer as soon as possible.
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