F&B Manager

Career

The Exciting Opportunity

We are currently seeking an energetic and experienced F&B Manager who has the ability to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care. This role comes at a very exciting time for the hotel, you will have the opportunity to be part of the team instrumental in delivering the business plan.

The F&B Manager will report to the General Manager, overseeing all F&B, Bar and Conference facilities on site, responsible for creating an exceptional food and beverage experience for our patrons and guests in line with our five-star standards, with specific responsibility for event delivery. Able to forecast, plan and manage all F&B orders, staff and finance.

The ideal F&B Manager will have experience in both premium independent hotels and high-quality restaurants.

As part of the senior management team, you will have experience managing and training a large team using SOP manuals and your industry knowledge. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

There are great opportunities working for 12.18. if you are looking for a role where you have a varied working pattern and a great opportunity for amazing career progression.

Where Will You Be Working?

This role will be one of the new appointments for SCHLOSS Roxburghe. SCHLOSS Roxburghe is an exceptional country house estate with a Championship Golf Course and a range of outdoor activities, nestled in the beautiful Scottish Borders but little more than an hour's drive from both Edinburgh and Newcastle. The elegant property includes 20 bedrooms and suites, many of which are located within the historic house. Cuisine is top quality and varied, with an emphasis on fresh, home-grown produce. Formerly owned by the Duke of Roxburghe, the hotel, golf club has been acquired by the 12.18. Group. The hotel has been enhanced with an extensive refurbishment as well as the current development of a separate extension to feature 58 additional rooms, a luxurious spa and a state-of-the-art meeting space and additional restaurant. In addition, 60 lodges will be built on the surrounding estate that will allow the new SCHLOSS Roxburghe to extend its room inventory further to holiday-makers.

What Are We Looking For?

  • Immaculate personal presentation and excellent interpersonal skills
  • Experience in a comparable position in a 5 * hotel desirable
  • Experience in quality restaurant & banqueting operations
  • Experience in event delivery and coordination
  • Flexibility in terms of other departmental support
  • Passion for delivering exceptional guest service
  • Meticulous eye for detail and exceptional planning and organisation skills
  • Self-directed and proactive
  • Work well with other employees, including chefs and dining staff
  • Manage time efficiently
  • Excellent communication, influencing and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
  • Able to lead and train the staff with a positive “can do” attitude
  • Ability to multitask and work in a busy, fast paced and dynamic environment
  • Ability to take initiative and a practical approach to problem solving
  • Positive and flexible approach to work (weekend, evening and night time work will be required)
  • Passionate about customer service and the food and drinks industry
  • Good finance & micros knowledge
  • Detail-oriented – accurate data entry, strong oral and written communication

The Bigger Picture

So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!


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