Food & Beverage Supervisor


The Exciting Opportunity

We are currently seeking an energetic and experienced Food & Beverage Supervisor who has the ability to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care. 

The Food & Beverage Supervisor will support the Food & Beverage Manager with the day-to-day running of the Food & Beverage operation, ensure the smooth operation of services provided at all times, creating an exceptional experience for our patrons and guests in line with our five-star standards.

The F&B Supervisor will support the management team in providing effective hands-on management and leadership to the food and beverage team, ensuring all areas and associated facilities are set-up and maintained to the highest standards at all times. Ensuring that a positive working relationship is maintained between the kitchen, front office and the service team, to deliver a quality and smooth running service to all guests.

There are great opportunities working for 12.18. if you are looking for a role where you have a varied working pattern and a great opportunity for amazing career progression.

Where Will You Be Working?

SCHLOSS Roxburghe is an exceptional country house estate with a Championship Golf Course and a range of outdoor activities, nestled in the beautiful Scottish Borders but little more than an hour's drive from both Edinburgh and Newcastle. The elegant property includes 20 bedrooms and suites, many of which are located within the historic house. Cuisine is top quality and varied, with an emphasis on fresh, home-grown produce. There are numerous cosy bars with roaring log fires for leisurely drinks, and the Spa, set to open in the near future, promises to be a first-class wellbeing destination.

Formerly owned by the Duke of Roxburghe, the hotel, golf club and grounds has been acquired by the 12.18. Group. Our aim is to enhance this charming country house with an extensive refurbishment, building a separate extension to feature 58 additional rooms as well as a luxurious spa and a state-of-the-art meeting space. In addition, 60 lodges will be built on the surrounding estate that will allow the new SCHLOSS Roxburghe to extend its room inventory further to holiday-makers.

The Düsseldorf-based project developer 12.18. Investment Management is investing around 35 million euros in the revitalisation and expansion of the property, which will be operated by the subsidiary 12.18. Hotel Management. Together with Babcock Pensionskasse VVaG one becomes the new owner of the Scottish Roxburghe Hotel & Golf Course in the region "Scottish Borders", not far from the border to England. The managing partners Jörg Lindner and Kai Richter signed the purchase contract with the former owner, the Duke of Roxburghe

What Are We Looking For?

Immaculate personal presentation and excellent interpersonal skills.

Flexibility in terms of other departmental support.

Passion for delivering exceptional guest service.

Meticulous eye for detail and exceptional planning and organization skills.

Self-directed and proactive in line with the vision of Schloss Roxburghe.

Work well with other employees, including chefs, front office and service team.

Efficient time Management

Excellent communication, influencing and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels

Able to lead and train the staff with a positive “can do” attitude

Ability to multitask and work in a busy, fast paced and dynamic environment

Ability to take initiative and a practical approach to problem solving

Positive and flexible approach to working hours (weekend, evening and night time work will be required)

Passionate about customer service and the food and drinks industry

Very good food and beverage knowledge

Good finance & point of sale knowledge

Detail-oriented – accurate data entry, strong oral and written communication

High level of confidentiality and discretion to be maintained at all times

Minimum of 2+ years in a supervisory role in hospitality

The Bigger Picture

So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

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