Spa Therapist.
THE FUTURE DEPENDS ON WHAT YOU DO TODAY.
The Exciting Opportunity
Based at the heart of the Spa experience you will perform all professional spa treatments and therapies available ensuring the highest level of standards and customer service is delivered to all guests. Our Spa Therapist will also ensure a warm, professional, and efficient guest experience for all guests visiting the Spa, including prior, during and after their treatments.
Your Key Responsibilities.
You will be able to perform our full range of treatments available, including massages, facials, and body treatments
Provide the highest level of customer service to our guests, ensuring a warm, professional, and efficient service at every stage of the spa guest journey, with a key focus on attentive and luxury service
Ensure your spa treatment room is always well stocked and fully set up before beginning a treatment, adhering to all hygiene standards and health and safety regulations according to standards and procedures
You will contribute to ideas and initiatives to drive innovation in the department
Actively promote and professionally advise guests of other spa services treatments, and products available at the spa
Assist in promoting spa & body care products to guests and offer full product knowledge
You will request, collect stock and supplies in accordance with minimum stock levels
Share and communicate to the Spa management and maintenance teams any guest related concerns, products or equipment needs and technical service requests
Assist in keeping accurate written records of treatments and products used in view of repeat guests.
Participate in on-going training, with assistance from your designated trainer and continue to study your skill
Provide the highest level of customer service to our guests, ensuring a warm, professional, and efficient service at every stage of the spa guest journey, with a key focus on attentive and luxury service
Ensure your spa treatment room is always well stocked and fully set up before beginning a treatment, adhering to all hygiene standards and health and safety regulations according to standards and procedures
You will contribute to ideas and initiatives to drive innovation in the department
Actively promote and professionally advise guests of other spa services treatments, and products available at the spa
Assist in promoting spa & body care products to guests and offer full product knowledge
You will request, collect stock and supplies in accordance with minimum stock levels
Share and communicate to the Spa management and maintenance teams any guest related concerns, products or equipment needs and technical service requests
Assist in keeping accurate written records of treatments and products used in view of repeat guests.
Participate in on-going training, with assistance from your designated trainer and continue to study your skill
Your Knowledge & Capabilities.
You have a passion for delivering exceptional guest service and take great pride in your work
Minimum of 1 years’ experience in performing Spa and Beauty treatments
You have excellent communication and interpersonal skills
You are enthusiastic and have a positive and can-do personality
You take pride in your personal presentation and demonstrate a high level of hygiene and grooming
You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships
Proven Experience/Qualifications.
Level 3 NVQ/SVQ or equivalent in Beauty Therapy qualification essential
Proven experience in the luxury Spa & Wellness industry preferred
Good knowledge of Spa, wellness & beauty treatments preferred
The Bigger Picture
So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Submit your application.
Please complete the form below and upload your documents or email careers@roxburghe.net.