Group Conference and Events Coordinator.


The Exciting Opportunity

SCHLOSS Roxburghe Hotel and Golf Course is looking for a passionate and experienced Group Conference and Events (GC &E) Coordinator.
The ideal candidate should have experience within the luxury hospitality industry with an enthusiastic and positive personality and a passion for delivering exceptional guest service.

Your Key Responsibilities.

· Arranges all tasks before, during and after an event and / or group booking in consultation with the Director of Sales & Marketing to ensure a smooth, prompt, and courteous service.

· Acceptance, modification and cancellation of group reservation and contingents and / or event bookings and well as appropriate entry into the PMS & Catering Systems.

· Performs site inspections.

· Review and follow-up of booked options for both group and event reservations.

· Reach the set M & E sales goals under the leadership of Director of Sales & Marketing

· Responsible for the adherence to the defined quality standards and develops strategies for quality improvement.

· Go for active sales.

· Partly responsible for the correct implementation of the required mise-en-place and event set up.

· Regularly discusses the organization of events with all departments concerned including F&B, Kitchen and reservations. Ensures effective internal communication. Co-responsible for a positive working atmosphere within the department.

· Works closely with all the other departments to ensure a smooth process.

· Is responsible for the correct billing at the end of an event.

What Are We Looking For?

· Proven experience 2+ years within the luxury hospitality industry preferred

· You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships

· You have a passion for delivering exceptional guest service

· You have proven organisational and leadership qualities

· You have excellent communication skills, both verbal and written with the ability to communicate effectively with people at all levels

· You are confident in handling guest complaints and colleague management

· You have a passion for delivering exceptional guest service

· You use your initiative and take a practical approach to problem solving

· The right to work in the UK

The Bigger Picture

So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

*Mandatory field

Drag documents for upload here
Notes on data protection: We take data protection according to EU-DSGVO seriously and do not share your data with third parties. This form sends and validates your entered data via SSL. Subsequently, you and the responsible clerk will receive a copy of your request via e-mail. Further information on the collection, storage and protection of your data can be found in our privacy policy.

We may use cookies and related technologies to recognize you and receive information about your activity on our websites. This helps customize content and show you more relevant ads. Click on the different options below to manage your cookie preferences.

Under the California Consumer Privacy Act (“CCPA”), a “sale” of personal information may occur when personal information is transferred to a third party for any form consideration. The use of certain cookies may be viewed as a “sale” under the CCPA. As described in our Privacy Policy, California residents can request to opt-out of the sale of their personal information to a third party by visiting our Do Not Sell My Personal Information page. To exercise your “Do Not Sell My Personal Information” right with respect to cookies, you can adjust your Targeted Advertising Cookies and other cookie preferences below.

Choices you make regarding cookies are website, device, and browser specific, and are deleted whenever you clear your browser’s cache. This means you need to adjust your cookie preferences on each website, device, and browser you use. For more information, see our Privacy Policy.


By selecting “Accept All Cookies”, you agree to the storing of cookies on your device, which allows us to debut new features to you, provide relevant marketing, and analyze site usage in order to identify ways to make the site easier to use. Expand

Purpose: Privacy policy
Purpose: Privacy policy
Purpose: Privacy policy
Purpose: Privacy policy
Privacy policy