Head Housekeeper.
Career
The Exciting Opportunity
We are seeking an energetic and experienced Head Housekeeper who has the ability to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care. We require a Housekeeping Manager who has previous experience within a similar role.
You will be responsible for ensuring the hotel bedrooms are prepared for new arrivals and serviced twice-daily - working with the Housekeeping team to ensure a prompt and courteous service following our exceptional standards and ensuring the public areas of the hotel and Clubhouse are looked after.
The role shall also include the monitoring and control of all hotel inventory, including laundry, completing stock takes and all ordering for the department.
You will be responsible for ensuring the hotel bedrooms are prepared for new arrivals and serviced twice-daily - working with the Housekeeping team to ensure a prompt and courteous service following our exceptional standards and ensuring the public areas of the hotel and Clubhouse are looked after.
The role shall also include the monitoring and control of all hotel inventory, including laundry, completing stock takes and all ordering for the department.
Where Will You Be Working?
SCHLOSS Roxburghe is an exceptional country house estate with a Championship Golf Course and a range of outdoor activities, nestled in the beautiful Scottish Borders but little more than an hour's drive from both Edinburgh and Newcastle. The elegant property includes 20 bedrooms and suites, many of which are located within the historic house. Cuisine is top quality and varied, with an emphasis on fresh, home-grown produce. There are numerous cosy bars with roaring log fires for leisurely drinks, and the Spa, set to open in the near future, promises to be a first-class wellbeing destination.
Formerly owned by the Duke of Roxburghe, the hotel, golf club and grounds have been acquired by the 12.18. Group. Our aim is to enhance this charming country hotel with an extensive refurbishment, building a separate extension to feature 58 additional rooms as well as a luxurious spa and a state-of-the-art meeting space. In addition, 60 lodges will be built on the surrounding estate that will allow the new SCHLOSS Roxburghe to extend its room inventory further to holiday-makers
Formerly owned by the Duke of Roxburghe, the hotel, golf club and grounds have been acquired by the 12.18. Group. Our aim is to enhance this charming country hotel with an extensive refurbishment, building a separate extension to feature 58 additional rooms as well as a luxurious spa and a state-of-the-art meeting space. In addition, 60 lodges will be built on the surrounding estate that will allow the new SCHLOSS Roxburghe to extend its room inventory further to holiday-makers
What Are We Looking For?
- Strong previous experience within a similar role, ideally within the hospitality industry
- Strong team player with great communication skills with a great eye for detail
- A great genuine personality, approachable and attentive
- Strong training and development skills so you can share your skills with others.
- A desire to be “the best” with high standards;
- Ability to effectively manage and motivate the individuals within your team to support them in achievement of their personal development goals.
- Good proven organisation and planning skills gained through previous experience.
The Bigger Picture
So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
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