Night Receptionist.

Career

The Exciting Opportunity

We are currently looking for experienced candidates to join us.

We are seeking an energetic and experienced Night Receptionist who has the ability to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.

  We require a Night Receptionist who preferably has previous experience within a similar role. You will be responsible for completing the night audit as well as guest concierge. The role requires accurate data entry and financial acumen. You will also be expected to demonstrate flexibility in assisting other departments including housekeeping and food and beverage. 


Where Will You Be Working?

SCHLOSS Roxburghe is an exceptional country house estate with a Championship Golf Course and a range of outdoor activities, nestled in the beautiful Scottish Borders but little more than an hour's drive from both Edinburgh and Newcastle. The elegant property includes 20 bedrooms and suites, many of which are located within the historic house. Cuisine is top quality and varied, with an emphasis on fresh, home-grown produce. There are numerous cosy bars with roaring log fires for leisurely drinks, and the Spa, set to open in the near future, promises to be a first-class wellbeing destination.

Formerly owned by the Duke of Roxburghe, the hotel, golf club and grounds has been acquired by the 12.18. Group. Our aim is to enhance this charming country house with an extensive refurbishment, building a separate extension to feature 58 additional rooms as well as a luxurious spa and a state-of-the-art meeting space. In addition, 60 lodges will be built on the surrounding estate that will allow the new SCHLOSS Roxburghe to extend its room inventory further to holiday-makers.

The Düsseldorf-based project developer 12.18. Investment Management is investing around 35 million euros in the revitalisation and expansion of the property, which will be operated by the subsidiary 12.18. Hotel Management. Together with Babcock Pensionskasse VVaG one becomes the new owner of the Scottish Roxburghe Hotel & Golf Course in the region "Scottish Borders", not far from the border to England. The managing partners Jörg Lindner and Kai Richter signed the purchase contract with the former owner, the Duke of Roxburghe.

What Are We Looking For?

Immaculate personal presentation and excellent interpersonal skills.

Excellent communication skills.

Accurate data entry skills.

Flexibility in terms of other departmental support.

Passion for delivering exceptional guest service.

Meticulous eye for detail and exceptional planning and organisation skills.

Self-directed and proactive in line with the vision of Schloss Roxburghe.

Work well with other employees.

Manage time efficiently.

Excellent communication, influencing and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels

Ability to multitask and work in a busy, fast paced and dynamic environment.

Ability to take initiative and a practical approach to problem solving.

Positive and flexible approach to working hours.

Passionate about customer service and hospitality.










The Bigger Picture

So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!


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