The Spa Attendant ensures that all the public and operational areas of the Spa are expertly cleaned and presented to a luxury 5* standard. All tasks will have a guest centric focus and you will play a key part in delivering an exceptional customer experience for our Spa visitors and guests.
The kind of person we are looking for.
You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships. You are a brilliant multi-tasker and able to organise your time effectively.
You have a key eye for detail and take pride in your work.
You enjoy working as part of a team as much as you enjoy working independently.
You have excellent communication skills with the ability to communicate effectively with people at all levels. You take pride in your personal presentation and demonstrate a high level of hygiene and grooming.
Previous housekeeping experience is desirable but not essential as full training will be given.
Previous customer service experience preferable
Ability to communicate proficiently in English.
Your Main Responsibilities.
You will assist the Maintenance Manager in the day-to-say maintenance of the overall Hotel and estate facilities including preventative maintenance works
You ensure that the hotel property is maintained to the highest standard required according to Health & Safety regulations and as set by management
You will lead the completion of all types of repairs to equipment, fixtures and fittings, as reported on the hotel maintenance system or by direct requests by the team
You will supervise all areas of the maintenance team, ensuring that day to day work is completed by assistants and preventative maintenance and painting plans are followed
You will lead and support the maintenance team to exceed in their roles, through guidance, training and setting an example
You will identify, contribute and deliver innovative and practical ways to improve the overall quality and process within your department
You will implement a ‘Perfect Room Program’ that includes preventative work
You will maintain a level of broader knowledge of the hotel which enables you to handle minor problems in all fields of the department
You will repair and maintain guest room facilities, light facilities, furniture and equipment
You will establish and maintain proper parts inventory levels when required
You will participate in meetings when the Maintenance Manager is absent
In partnership with the Maintenance Manager, you will carry out and document regular inspections of plant and hotel equipment
You will assist tradesmen and colleagues with maintenance and repairs when required
The Bigger Picture
So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Submit your application.
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